RESUME
Frankie L Barth
2600 Shenandoah Lane N
Plymouth MN 55447
612-916-8609 / barthfr08@gmail.com
Objective
To obtain a position as a team-player in a people-oriented organization where I can
maximize my experience dealing with people in a challenging environment; and utilize
strong skills of customer service and dedication to achievement.
Skills
*Strong computer skills: Windows, PowerPoint, Microsoft Word, Excel, Outlook, Internet Research
*Proven Leadership skills
*Communication skills; both verbal and written
*Problem solving and negotiation skills with a focus on account management
*Work ethic and strong desire to exceed all goals
Work Experience
Jul. 2016 – Present PeopleNet (A TRIMBLE COMPANY), Minnetonka, MN
Regional Account Manager (Sept. 2017 – Present)
Customer Manager (Jul. 2016 – Aug. 2017)
*Achieved Highest Sales Numbers in Q1 and Q2 of the RAM team
*Consulted with Companies on ROI improvements and solutions
*Negotiate complex contracts with existing customers
*Aggressively and carefully managed incidents of regional churn risk
*Responded to large scale customer issues and create action plans to rapidly resolve issues
*Lead facilitator for customer meetings, business reviews, cross functional internal meetings
*Coach customers on best practices
*Primary point of communication for account-level operational support at TTM
Jul. 2007 – Present Minnesota National Guard, Moorhead, MN
1st Lieutenant – Infantry Officer
*Supervised unit training plans
*Prepared training plans and schedules
*Responsible for the health and well-being of over 50 individuals.
*Operated efficiently to accomplish all missions in a high stress environment.
Oct. 2013 – Feb. 2016 Target, Monticello, MN
Executive Team Leader
*Hire, Train, schedule, and support a staff of 130 People
*Develop talent within team members to promote to next positions
*Provide feedback to upper management about processes and staff disposition
*Follow up on all guest concerns within the building
*Manage vendor relations within the building.
May 2012 – Jun. 2016 Blue Moon Innovations, Fargo, ND
Investment Manager/ HR Representative
*Maintained records of transactions and relationships with clients.
*Negotiated prices and submitted bids for client review.
*Achieved record number of sales for the company.
Jul. 2011 – May 2013 Minnesota State University Moorhead, Moorhead, MN
Apartment Assistant/ Resident Assistant
*Hired, trained, and supported staff of 15 individuals.
*Managed building of 130+ residents.
*Resolved conflicts among staff and residents.
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Education
2013 Bachelors in Psychology, GPA: 3.09 Minnesota State University Moorhead
2008 Diploma Campbell-Tintah High School